本隱私權政策最近更新日期為西元 2022 年 9 月 01 日。
YUAN品牌承諾將致力於保護您的隱私權，並告知您我們如何使用您所提供的資訊。麗嬰房集團(以下簡稱「本公司」)為YUAN品牌的所有權人與經營者，YUAN品牌則為集團下之獨立品牌。
本隱私權政策將說明本公司可能蒐集與您有關之資訊類型；我們何時及如何使用、保護該資訊；將其提供於何者及其理由；以及您對我們使用您的資訊所擁有之存取與控制權。
一、 定義
- 個人資訊
個人資訊係指任何足以辨認出您個人身分之資訊。本公司所蒐集與您有關之個人資訊，可能包括您的姓名、地址、電子郵件地址、付款資訊、電話號碼等相關購買商品之資訊。 - 行銷資訊
指與造訪本網站之訪客有關之匿名資訊。此資訊無法識別出任何一名訪客的個人身分，包括訪客瀏覽的頁面、對特定商品的點擊次數、於本網站的購買行為等。 - 訪客
指經過搜尋、推薦或是其他相關連結而造訪本網站的人。 - 會員
指同意本網站相關政策並註冊成功的訪客，或已於本公司其他相關網站註冊成功者。 - Cookie
Cookie是當您瀏覽網站時，瀏覽器會儲存在您電腦裡的特定資訊，讓我們可以整合您在本公司網站瀏覽的結果，當您再次造訪時可以立刻認出您的身分。
二、 蒐集的資訊
我們收集資訊是為了向您提供更優質的服務；這些資訊可協助我們判斷基本設定 (例如您使用的語言)，甚至分析較複雜的內容 (例如您的廣告偏好、經常購物的類型)。本公司收集的資訊類型及這些資訊的用途取決於您使用服務的方式，以及您的隱私權設定。
如果您未登入會員帳戶，我們會運用您使用的瀏覽器、應用程式或裝置連結來儲存我們所蒐集的資訊。這樣一來，我們就能在所有瀏覽工作階段中保留您的偏好設定，例如偏好語言，或者是否要根據您的活動顯示更相關的搜尋結果或廣告。
如果您登入了會員帳戶，我們會另外收集帳戶中儲存的資訊，並將它們視作個人資料處理。
- 訪客/會員建立或提供的資訊
- 您可以使用Line、Google、Facebook登入本網站成為會員，您的個人資料將依登入連結窗口不同，而適用不同的隱私權政策，例如從Line登入將適用Line的隱 私權政策。
- 當您有實際消費行為時，本網站均是使用第三方支付方式進行付款，相關資訊將會依據該第三方服務供應商的隱私權條款進行保護與管理。
- 當您有指定商品配送地點時，我們會請您提供配送資料：包括收件人的姓名、聯絡電話、聯絡地址及其他必要配送聯絡資料。
- 我們蒐集的資訊
- 當您購買任一項YUAN品牌產品時，我們可能會蒐集您購買的特定品項相關資訊，包括商品序號等資訊。我們亦可能要求您提供個人偏好資訊，包括決定購買時的相關問題，但您可自由決定是否提供相關資訊。我們蒐集的個人偏好資訊，將有助於開發新品與行銷操作，滿足消費者需求。
- 當您向網站提交產品使用評論、產品使用體驗或其他內容時，我們可能會 蒐集您的姓名、電子郵件地址以及您評論或回饋之內容等個人資訊。我們蒐集這些個人資訊，有助於我們針對產品提供真實準確之反饋。
- 當您使用本網站時，本公司將以Cookie蒐集您使用本網站服務時的活動相關資訊，包括：您搜尋的字詞、內容和廣告的瀏覽次數與互動次數、交易活動等。這有助於我們衡量數位廣告活動的效力，並能向您的瀏覽器投放您最感興趣以及與您最相關的橫幅廣告。
三、蒐集的目的
- 本公司將運用蒐集到的資訊提供您完整的購物體驗，並進一步優化您在本網站的使用體驗，讓網站更貼近您的使用需求。
- 本公司將分析您的提供的意見、瀏覽資料、搜尋字詞，分析廣告成效以及改產品設計等。
- 依據法務部頒佈之「個人資料保護法之特定目的及個人資料之類別」，本公司蒐集、處理、利用及保有您個人資料之特定目的列示如下：
- 040行銷
- 063非公務機關依法定義務所進行個人資料之蒐集處理及利用
- 067信用卡、現金卡、轉帳卡或電子票證業務
- 069契約、類似契約或其他法律關係事務
- 090消費者、客戶管理與服務
- 091消費者保護
- 098商業與技術資訊
- 111票券業務
- 118智慧財產權、光碟管理及其他相關行政
- 127募款 (包含公益勸募)
- 129會計與相關服務
- 136資(通)訊與資料庫管理
- 148網路購物及其他電子商務服務
- 152廣告或商業行為管理
- 157調查、統計與研究分析
- 181其他經營合於營業登記項目或組織章程所定之業務
四、您擁有的隱私權控制事項
- 您可以在瀏覽器的偏好設定中查看及調整您的隱私權設定，或是寫信至客服信箱要求停用cookie。
- 您有權不提供我們您的個人資料、不同意本公司依照法規和本隱私權規範對您的資料進行蒐集、處理、利用及國際傳輸，但您可能會因此無法使用本網站服務或完成相關交易(例如享有各項優惠服務、成為會員或收到最新資訊等)。
- 若您已提供個人資料給我們，您可以要求我們停用、刪除您的個人資料，或是要求查閱、更正您的個人資料。
- 提醒您，若是您提供錯誤的個人資料或是拒絕提供完整、正確的個人資料，並同意我們就該等個人資料依法令規定、以及本隱私權聲明及其相關告知內容為相關之個人資料蒐集、處理、利用及國際傳輸， 我們將尊重您的決定，但依照各該服務之性質或條件，您可能因此無法使用該等服務或完成相關交易(例如享有各項優惠服務、成為會員或收到最新資訊等)， 我們並保留是否同意提供該等相關服務或完成相關交易之權利。如客戶提供之資料錯誤，亦不受此聲明之保護。
五、 分享您的資訊
除了以下對象及狀態外，我們不會將您的姓名和郵寄地址，分享給其他公司供其行銷。
- 集團公司
我們可能會將向您蒐集的個人資訊，與本公司的其他品牌成員分享，以提供您所要求的產品服務，並根據您的行銷偏好或法律許可的其他方式向您行銷。且我們必定確保本公司根據本隱私權政策規定，使用您的個人資訊。
- 服務供應商
YUAN品牌會與服務供應商合作，來代表我們執行某些服務和事務，可能包括網站的營運和維護、發送電子郵件、客戶名單管理、數據分析、提供市場諮詢和協助、分發客戶調研，與提供客戶服務。這些服務供應商僅可存取其執行特定服務或事務所需之個人資訊，並且不得將其作為其他用途使用。我們會隨時確保供應商僅根據本隱私權政策使用您的個人資訊，並採取適當技術和組織安全措施，來保護您的個人資訊。
- 為保護客戶與本公司
如果我們確信，基於下列目的存取、使用、保留或揭露個人資訊屬合理必要的行為，我們會將個人資訊提供給本公司以外的第三方：
- 為遵守法律、命令或政府要求。
- 依法律規定或在合法範圍內，為 本公司及客戶提供保護，使其權利、財產或安全不致遭受損害。
- 為執行本網站服務條款，包括調查可能的違規情事。
六、國際傳輸
本公司或服務供應商可能為本隱私權政策所述目的，而在台灣外之區域 (包括亞洲、美歐)，蒐集或處理您的個人資訊。
台灣外之區域，可能須按照當地法律之規定，而無法提供與本國境內相同之資料保護標準，但我們會遵照本隱私權政策之規定，處理您的個人資訊。
七、您的資訊保留期間
您在本網站留下資訊有不同的保留期限，取決於資料的內容、使用方式和您的設定：
會員資訊
您留下的資訊將保留至您刪除會員為止，您可以透過自行編輯、聯繫客服來更改您留下的資訊。
八、我們如何保護您的個人資訊
本公司希望您能放心使用網站，故我方承諾會致力保護所蒐集的個人資訊。我們已採取適當技術和組織安全措施，保護您提供的個人資訊，不致遭受未經授權或非法的處理，或發生意外喪失、毀損或破壞之情事。我們的安全系統，設有用戶認證和限制存取之協定。若我們經由公共網路或無線傳輸個人資訊，會預先將資料加密。
九、兒童之隱私權
- 本網站並不適合未滿20歲之未成年人使用，請務必於監護人陪伴或同意下瀏覽本網站。
- 如家長或監護人發現您的孩子於本網站有未經同意的消費，請盡速聯繫客服處理，但已經付款完成及已出貨的商品將不接受取消交易或退款請求。
十、連結至外部網站
由Yuan品牌網站的任何部分連結到的其他網站，不受本網站隱私權政策規範。建議您查看這些網站上發布的隱私權聲明，以瞭解其蒐集、使用和揭露個人資訊的程序。
十一、本政策之變更
本公司可能會在日後更新本政策，於本隱私權政策之頂部，發布最近更新日期，建議您定期重新檢視此頁面，以瞭解我們有關隱私權的最新作業程序。除經您另行同意外，我們向您蒐集的個人資訊，仍將受到向您作出之隱私權承諾的約束。
十二、 與我們聯繫
若您對我們的隱私權政策有任何疑問，或您希望停用cookie等第三方分析功能、更正您的個人資訊內容，或是希望刪除、閱覽您提供的個人資訊，可用以下任一方式與我們聯繫：
電話：0800-000-618
電子郵件：yuan.service@lesenphants.com.tw
郵寄：114 台北市內湖區陽光街321巷60號4樓
PRIVACY POLICY
This privacy policy was last updated on 01 SEP 2022.
YUAN is committed to protecting your privacy and making it clear how we use your information. LES ENPHANTS GROUP (the “Company”) is the owner and operator of the YUAN brand, and YUAN is an independent brand under the Group.
This privacy policy describes the kinds of information that the Company may collect about you; when and how we use that information; how we protect it; who we disclose it to and why; and your rights to access and control our use of your information.
1. Definition
- Personal information
- Marketing information
- Visitors
- Members
- Cookie
2. Information we collect
We collect information to provide you with better service; this information can help us determine basic settings (such as the language you use) and even analyze more complex content (such as your advertising preferences, the types of frequent purchases). The type of information we collect and how that information is used depends on how you use the services and your privacy settings.
If you are not logged into your member account, we use the browser, application or device link you use to store the information we collect. This allows us to retain your preferences, such as your preferred language, or whether to show more relevant search results or ads based on your activity, across all stages of your browsing session.
If you are logged into your member account, we will additionally collect the information stored in your account and treat it as personal data.
A. Information created or provides by visitors/members
- You can use Line, Google, Facebook to log in to this website to become a member. Your personal information will be subject to different privacy policies depending on the login link window. For example, logging in from Line will apply Line's privacy policy.
- When you have actual consumption behavior, this website uses a third-party payment method for payment, and the relevant information will be protected and managed in accordance with the privacy terms of the third-party service provider. When contributing to our website.
- When you designate the delivery location of the product, we will ask you to provide delivery information: including the recipient's name, contact number, contact address and other necessary delivery contact information.
- When you purchase any YUAN product, we may collect information about the specific item you purchased, including product serial number and other information. We may also ask you to provide information about your personal preferences, including questions about purchasing decisions, but you are free to provide such information. The personal preference information we collect will help develop new products and marketing operations to meet consumer needs.
- When you submit product use reviews, product use experience or other content to the website, we may collect personal information such as your name, email address and the content of your comments or feedback. We collect this personal information to help us provide true and accurate feedback on our products.
- When you use this website, the company will use cookies to collect information about your activities when you use the services of this website, including: the number of times you searched for words, content and advertisements, the number of views and interactions, transaction activities, etc. This helps us measure the effectiveness of our digital advertising campaigns and deliver to your browser and the banner ads most relevant to you.
A. The company will use the collected information to provide you with a complete shopping experience, and further optimize your experience on this website, so that the website is closer to your needs.
B. The company will analyze your comments, browsing data, search terms, analyze advertising effectiveness and improve product design.
C. In accordance with the "Personal Data Protection Act Specific Purposes and Categories of Personal Data" promulgated by the Ministry of Justice, the specific purposes for which our company collects, processes, utilizes and retains your personal data are listed below:
- 040 Marketing
- 063 Non-government agencies are legally required to collect, process and use personal data
- 067 Credit card, cash card, debit card or electronic ticket business
- 069 Deeds, similar deeds or other legal relationship matters
- 090 Consumer, customer management and service
- 091 Consumer Protections
- 098 Businesses and Technology Information
- 111 Ticket businesses
- 118 Intellectual property rights, CD management and other related administration
- 127 fundraising (including public welfare fundraising)
- 129 Accounting and related services
- 136 information (communication) communication and database management
- 148 Online shopping and other e-commerce services
- 152 Advertising or Business Conduct Management
- 157 Survey, Statistics and Research Analysis
- 181 Other operations that are in compliance with the business registration items or the articles of association
- You can view and adjust your privacy settings in your browser's preferences, or write to customer service mailbox to request to disable cookies.
- You have the right not to provide us with your personal data, and you do not agree to our company's collection, processing, utilization and international transmission of your data in accordance with regulations and this Privacy Policy, but you may not be able to use the services of this website or complete the Related transactions (such as enjoying various preferential services, becoming a member or receiving the latest information, etc.).
- If you have provided us with personal data, you can ask us to deactivate, delete your personal data, or request to access or correct your personal data.
- Remind you that if you provide incorrect personal data or refuse to provide complete and correct personal data, and agree to our laws and regulations on such personal data, as well as this Privacy Statement and its related notices, it is the relevant personal data We will respect your decision to collect, process, utilize and transmit internationally, but depending on the nature or conditions of each service, you may not be able to use these services or complete related transactions (such as enjoying various preferential services, becoming a member or receiving to the latest information, etc.), and we reserve the right to agree to provide such related services or complete related transactions. If the information provided by the customer is incorrect, this statement does not protect it.
We will not share your name and mailing address with other companies for their marketing purposes, except for the following audiences and statuses.
- Group companies
- Service providers
- For your protection and ours
We will provide personal information to third parties outside our company if we believe that it is reasonably necessary to access, use, retain or disclose personal information for the following purposes:
a. To comply with a law, order or government request.
b. Provide protection for the company and its customers in accordance with the law or within the legal scope, so that their rights, property or safety will not be damaged.
c. To enforce the terms of service of this website, including investigating possible violations.
6. International transfers
The company or service providers may collect or process your personal information outside of Taiwan (including Asia, the United States and Europe) for the purposes described in this Privacy Policy.
Areas outside Taiwan may be subject to local laws and may not be able to provide the same data protection standards as those in the country, but we will process your personal information in accordance with the provisions of this Privacy Policy.
7. Information retention period
The information you leave on this website has different retention periods, depending on the content of the information, how it is used and your settings:
- Member information
The information you leave will be retained until you delete the membership. You can change the information you leave by editing it yourself or contacting customer service.
8. How we protect your personal information
We want you to feel confident about using our website or making purchases directly from us, and we are committed to protecting the personal information we collect. We have implemented appropriate technical and organizational security measures to protect the personal information that you provide to us against unauthorized or unlawful processing and against accidental loss, damage or destruction. Our security system includes protocols to authenticate users and to restrict access. If we transmit personal information across public networks or wirelessly, the data will be encrypted.
9. Children's privacy
- This website is not suitable for minors under the age of 20. Please be sure to browse this website with the companionship or consent of a guardian.
- If parents or guardians find that your child has made unauthorized purchases on this website, please contact customer service as soon as possible. However, cancellation of transactions or refund requests will not be accepted for goods that have been paid and shipped.
10. Links to external websites
If any part of YUAN website links to other websites, those websites do not operate under this privacy policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.
11. Changes to this policy
We may update this policy in the future. We will post at the top of this Privacy Policy the date on which it was most recently updated and we recommend that you revisit this page regularly to keep informed of our current privacy practices. Any personal information we collect from you will remain subject to the privacy commitments given to you at the time of its collection, unless you consent otherwise.
12. Contact us
If you have any questions about our privacy policy, or you wish to disable third-party analysis functions such as cookies, correct the content of your personal information, or wish to delete or view the personal information you provide, you can contact us in any of the following ways connect: Phone: 0800-000-618
E-mail: yuan.service@lesenphants.com.tw
Mail: 4F No.60, Lane321, Yang-Kwang Street Taipei Taiwan R.O.C
